Samsung Galaxy Can’t End Call: Causes and Fix

If you’re a Samsung Galaxy user, you’ve probably experienced the frustrating issue of not being able to end a call. It’s a common problem where the screen becomes unresponsive or frozen, and the call button doesn’t work. You may press the power button, home button, or back button, but nothing helps. You’re left stuck on the call until the other person hangs up or your battery dies. It’s incredibly frustrating, but you’re not alone.

Many Samsung users have reported this issue on various forums and websites, seeking solutions and answers. In this blog post, we’ll delve into the possible causes of this problem and provide you with detailed troubleshooting steps. You’ll learn why the Samsung call ended problem occurs and how to prevent it from happening again. We’ll also share some useful tips and tricks to improve your Samsung phone’s performance and battery life.

At the end of this blog post, you’ll have the knowledge and skills to end your calls without any hassle confidently. You’ll be able to enjoy your Samsung phone to its fullest potential and impress your friends and family with your newfound expertise.

How to fix Samsung Galaxy can’t end the calls.

If you are having issues, that comes whenever you want to end a call on your Samsung Galaxy phone, and it’s not working. There may be one or two causes, and to fix it, you need to follow the steps below.

Step 1: Check your network signal and coverage

Sometimes, the call ended problem can be caused by poor network signal or coverage. You can check your network signal strength by looking at the bars on the top of your screen. If the bars are low or empty, you might have a weak or no signal. You can also check your network coverage by going to Settings > Connections > Mobile networks > Network operators > Search networks. If your network operator is not listed or has a low signal, you might be in an area with low or no coverage. To fix this, you can move to a different location with better signal or coverage or switch to a different network operator if possible.

Step 2: Restart your phone and network

Sometimes, the call ended problem can be fixed by simply restarting your phone and network. Restarting your phone can clear any temporary glitches or errors that might interfere with your calls. Restarting your network can refresh your connection and resolve any network issues. Restarting your phone is possible by pressing and holding down the power button. Select Restart. To restart your network, you can go to Settings > Connections > Flight mode and turn it on and off.

Step 3: Update your phone software and apps

Sometimes, the call ended problem can be caused by outdated phone software or apps. Updating your phone software and apps can fix any bugs or compatibility issues that affect your calls. To update your phone software, you can go to Settings > Software update and tap Download and Install. To update your apps, you can go to Google Play Store tap, Menu > My Apps & games, and tap Update all.

Step 4: Check your phone settings and permissions

Sometimes, the call ended problem can be caused by incorrect phone settings or permissions. Checking your phone settings and permissions can ensure Your phone can both make and receive phone calls. Properly. Some of the settings and permissions that you should check are:

• Power button ends call: This setting allows you to end a call by pressing the power button. If this setting is on, you might end a call by pressing the power button. To turn off this setting, you can go to Settings > Accessibility and turn off the Power button to end the call.
• Screen lock: This setting locks your screen when you are on a call. If this setting is on, you might not be able to end a call by tapping the screen. To turn off this setting, you can go to Settings > Lock screen and turn off Lock instantly with the power key.
• With the phone app, users are enabled to make calls. And receive calls. If this app is not working properly, you might experience a call-ended problem. To fix this app, you can go to Settings > Apps > Phone and tap Force stop, Clear cache, and Clear data.
• Messenger app: This app allows you to make and receive calls using the internet. If this app is interfering with your phone app, you might experience a call-ended problem. To fix this app, you can go to Settings > Apps > Messenger and tap Force stop, Clear cache, and Clear data.
• Accessibility settings: These settings allow you to customize your phone for your needs. If these settings are not configured correctly, you might experience a call-ended problem. To check these settings, you can go to Settings > Accessibility and look for any settings that might affect your calls, such as Interaction and dexterity, Hearing enhancements, or Voice assistant.

Step 5: Boot your phone in safe mode

Sometimes, the call ended problem can be caused by a third-party app that is conflicting with your phone app. Booting your phone in safe mode can turn off all third-party apps and allow you to test if your phone app works normally. To boot your phone in safe mode, you can press and hold the power button and tap and hold Power off until you see Safe mode. Tap Safe mode to confirm. Safe mode will automatically initiate on your phone and trigger a restart. You will see Safe mode on the bottom left corner of your screen. To exit safe mode, you can restart your phone normally.

Step 6: Factory reset your phone

Sometimes, the call-ended problem can be caused by a deep-rooted issue that the previous steps cannot fix. Factory resetting your phone can Reset your phone to its original settings by erasing all of its data and settings. Original state. This can fix any issues that affect your calls. However, this is a last resort option, and you should backup your data before doing this. In order to perform a factory reset on your phone, one can navigate to the appropriate Settings > General management > Reset > Factory data reset and tap Reset. Follow the on-screen instructions to complete the process.

Conclusion

Samsung Galaxy phones may have this problem, which is very frustrating. This is not a significant matter and can be effortlessly resolved. Fixed when you carefully follow the above steps we have given.

If you have any questions, you can use the comment section to further ask for our help, and we will guide you on how to fix it personally.