5 Ways To Fix Problematic Back Button On Samsung Galaxy Watch 4

Samsung Galaxy Watch 4 comes with some beautiful features that make it stand out from all the Galaxy smartwatches in the market. But sometimes you may experience the back button not working, and you may have tried everything you can to fix it.

Here we will be going through the 5 steps you can take in order to fix the problem easily. You should not erase your smartwatch warranty, and if you have, you may not be able to have the watch repaired for you by Samsung company.

First, before anything, you need to make sure that your watch does not have any damage or was immersed in water for more than the specified time that Samsung recommends.

The problem we have is that since the Galaxy smartwatch is water resistant, you should now put it underwater, not caring that it may still be damaged due to prolonged water.

If you have confirmed that it was not immersed in water for more than it should have, then you also confirm that it was not forcefully hit on solid ground or it was not hit by something heavy.

If this has occurred, it may have had internal damage, which you may see unless you open the watch.

If none of that is the case, now carefully follow the steps below to fix your Samsung Galaxy Watch 4 back button not working.

1. Carefully Clean the buttons

Occasionally, the buttons on your timepiece may not function properly due to the presence of grime, dust, or other foreign particles that may have collected on them. 

In order to tackle this concern, one can utilize a solution, a cloth made of soft material or a swab made of cotton that has been slightly moistened with a small amount of rubbing alcohol to cleanse the buttons and the surrounding regions. Be sure to wipe them gently and allow them to air dry completely. Avoid utilizing water or any other liquids to clean the buttons, as doing so could result in harm to your watch.

2. Try restarting your watch

Many issues on your watch, including button malfunctions, The issue at hand can be swiftly rectified with a mere reboot. To do so, press and hold both buttons on your watch until the screen turns off, and it will automatically reboot. Alternatively, you can restart your watch by accessing the Settings menu. Swipe down from the top of the screen, select the Power icon, and then tap Restart.

3. Correctly update your watch software

If your watch buttons aren’t functioning correctly, it may be due to a software issue. To rectify this problem, it’s recommended to search for and install any available software updates for your watch. 

To accomplish this task, you can access the Watch feature and launch the Galaxy Wearable app on your mobile device software update, followed by Download and Install. Follow the prompts on your screen to complete the update process. Before beginning the update, ensure your watch and phone are linked and have adequate battery life.

4. Try uninstalling problematic apps

Should your watch buttons fail to function after the installation of a third-party application, it may be due to incompatibility or corruption within the app. To rectify this issue, one may uninstall the application from their watch and observe whether the buttons begin to operate normally once again. 

One can accomplish this task by swiping upwards from the bottom of the display and holding down. To remove the app, you may click on the app icon and then proceed to choose the Uninstall option. Additionally, one may choose to uninstall apps via the Galaxy Wearable app on their phone by selecting the Apps tab, followed by the More options icon, then Uninstall, and ultimately selecting the desired applications for removal.

5. Try resetting your watch

If the measures above fail to resolve the issue, resetting your watch to its original factory settings might be necessary. It is crucial to bear in mind that this action will result in the removal of all watch data and settings. Thus, it is recommended to back up your watch data prior to initiating the Reset.

 You can reset your watch by swiping down from the top of the screen and tapping on the Settings icon, followed by selecting General, Reset, and Reset again. Additionally, the Galaxy Wearable app on your phone can be used to reset your watch. Tap on General, followed by selecting Reset, and tapping Reset again. Adhere to the guidance provided on your display to proceed to complete the reset process successfully. It is important to note that once the Reset is complete, you will have to pair your watch with your phone once again.

Conclusion

Carefully applying the guide in this post will fix your Samsung Galaxy Watch 4 back button. You should make sure you carefully use your smart watch in order to avoid any feature problems as it may likely happen again if not carefully used and if not used correctly, as Samsung has recommended.

In any case, if this guide doesn’t work for you, please reach out to Samsung customer care and complain to them. Make sure you still have your warranty on the same watch to avoid being rejected.